@inproceedings {SE.5.Hanssen.2002,
	title = {SPI - Easy in Theory, Hard in Practice},
	journal = {Proceedings of European Software Process Improvement Conference (EuroSPI{\textquoteright}2002)},
	year = {2002},
	month = {18-20 September},
	type = {1},
	address = {N{\"u}rnberg, Germany},
	author = {Geir Kjetil {Hanssen} and Dyb{\r a}, Tore and St{\r a}lhane, T. and Dings{\o}yr, T. and Westerheim, H.}
}
