@article {salaou2021archetypes,
	title = {Archetypes of delay: An analysis of online developer conversations on delayed work items in IBM Jazz},
	journal = {Information and Software Technology},
	volume = {129},
	year = {2021},
	pages = {106435},
	publisher = {{Elsevier},
	author = {Salaou, Abdoul-Djawadou and Damian, Daniela and Lassenius, Casper and Voda, Drago{\c s} and Gan{\c c}arski, Pierre}
}
