@inbook {42472,
	title = {Scenario Design for Healthcare Collaboration Training under Suboptimal Conditions},
	booktitle = {Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management. Health, Operations Management, and Design},
	volume = {19},
	number = {LNCS 13320},
	year = {2022},
	pages = {197-214},
	publisher = {Springer International Publishing},
	organization = {Springer International Publishing},
	address = {Cham},
	abstract = {Health care today\&nbsp;usually consists of various services covering various parts of the\&nbsp;total health care of a region or country. These services are\&nbsp;required to coordinate and collaborate, often using procedures and IT collaboration\&nbsp;tools that may not be designed for interoperating across the\&nbsp;evolving wider landscape of health care services. We posit that it\&nbsp;is necessary to train personnel in collaboration skills using\&nbsp;whatever infrastructure is in place. To this end, we present design\&nbsp;principles for simulation-based collaboration training scenarios that emphasizes the inclusion of suboptimal infrastructure elements. We\&nbsp;applied the principles in a co-creational workshop with healthcare stakeholders\&nbsp;from a hospital and surrounding municipalities in Norway where we\&nbsp;discussed cases where collaboration training is perceived as\&nbsp;critical. We elicited five training vignettes concerning the general case of\&nbsp;\&nbsp; detecting, and following up on, clinical deterioration in a patient at home or in a nursing home. We found that the design principles spurred highly relevant discussions among participants and that novel ideas for collaboration training were brought forth on the basis of these principles. We conclude\&nbsp;that there is a potential in using these principles for eliciting training vignettes that address the actual situation more accurately.\&nbsp;},
	keywords = {Healthcare Collaboration, IT Services, Procedures, Scenario Design, Simulation-based training, Stakeholder Journey Analysis},
	author = {Jo Erskine {Hannay} and Kristin Skeide {Fuglerud} and Leister, Wolfgang and Schulz, Trenton},
	editor = {Duffy, Vincent}
}
